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> 5 star service Testimonials – Ray White

Our Customers Say…

At Wridgways we are committed to Five Star Service and love to hear from our customers about their great experiences moving with us. Our CEO Andrew Simpson makes a special point of reading each and every one of the glowing testimonials which we receive on a regular basis, and we in turn publish a small handful here for you to read…

Ms Battistella moved locally in Melbourne and wrote “Wow! Wridgways moved us yesterday. The three guys did an amazing job. With four children in tow and moving houses after 14 years it could have been an unbearable experience, but these three guys were so friendly, professional and efficient they made it a really good experience. I would highly recommend them to anybody considering them. Thank you!”

Mr & Mrs Veltkamp moved from The Netherlands to Sydney and wrote “I would like to thank you all for the support you have given us throughout the whole relocation process. Our needs and questions were met with the utmost care and kindness. We would also like to extend the thank you to the removal guys in The Netherlands and here in Australia. They were brilliant!”

Mr Drake moved locally in Sydney and wrote “Thanks once again to Wridgways for another painless, efficient, extremely flexible and good natured experience. All of my items appear to be here, professionally and courteously reinstalled. I have moved home over 10 times with your company both domestically and internationally over the last 20 years and I never have any complaints, only praise for doing all you can to make the process smooth and stress free. Your staff have been outstanding once again so I am very grateful. Please pass my message of thanks to all involved in the process from initial move, to storage, and delivery of my possessions.”

Mr & Mrs Antal moved from Brisbane to Hungary and wrote “I would like to thank the boys, Tobi and Nathan, for the wonderful job they did by packing, wrapping and loading all our goods. They were very friendly and ready to listen to our requests, extremely professional and very fast, yet they worked with the precision of a clock. Nathan and Tobi were on the job all morning whilst Brendan and Jason in true team spirit joined in with a supportive hand. And of course we can only thank you warmly for your own support and we praise your PR skills and your timing which is always on the target, a pleasure to deal with. Thank you Wridgways for entertaining the human face of moving overseas… we would have never thought that it can be such a positive, pleasant experience. I would warmly recommend your service to anyone moving overseas.”

Mr & Mrs Gray moved from Mount Isa to the Gold Coast and wrote “Just wanted to give some feedback and to acknowledge and say thank you for the excellent service that your company provided in the relocation of our house contents and vehicles from Mount Isa to Nerang recently. Special mention to your staff in Mount Isa, including the packing crew of Justin, Chris, JJ and Harriet. They were all very considerate and careful with our items and they were very accommodating of all our requests. We were impressed with the care that was taken and the extra efforts to wrap and pack so that nothing was damaged during transport or unloading. Thanking you and Deb once again but please pass on our thanks as well to your employees in recognition of their high quality service.”

Mrs Wojciechowski moved from the UK to Sydney and wrote “I had my shipment delivered today from the UK and I wanted to compliment your business on a fantastic level of customer service. I’ve been horribly let down by other businesses recently and forced to complain and be that painful customer. It was so refreshing to see you do what you said you would, when you said it would happen – and so friendly and responsive too. Particular thanks to Shalene for the regular updates without any prompting and great service. This is what good customer service looks like. Keep it up!”

Mr Richy moved from Perth to Sydney and wrote “Just a quick word to express my entire satisfaction with your services. This move was my 12th in 34 years and I must say this was the best by far. From surveying to packing and uploading, the staff was extremely professional, very efficient and courteous, and the whole experience painless. I would definitely recommend your services to anyone.”

Mr and Mrs Stern moved from Brisbane to Perth and wrote “Once again a huge thank you for the professionalism and support you and your team in W.A. provided us to ensure that our relocation to our new home was seamless and with minimal stress; especially the willingness by yourself to go above and beyond to provide a great service. Nothing was ever too difficult or unachievable. You always went the extra mile and were really sensitive around what could have been a disastrous situation. We thank you for the enjoyable experience we had with Wridgways and would easily recommend your company to others.”

Ms Frost moved locally in Albany and wrote “Just wanted to complement Wridgways Albany on the service they provided on Friday. The guys were prompt, friendly, approachable and hard working. Moving is stressful and my mind was put to ease with the way the guys conducted the move. Wridgways came to my attention as a recommendation and I can see why. I would go through Wridgways again and have no hesitation recommending them to anyone. Thank you Bridgette, Bodie and Cam – excellent service guys.”

Mrs Dong moved from Mackay to Tasmania and wrote “We just wanted to take the time to thank yourself and your team for relocating our whole family, furniture, car, and our dog from central QLD to TAS. Your service was friendly, flexible, and really spot on from our point of view. Everything was carefully wrapped upon uplift and everything arrived clean and safe. Thank you very much again for making our move easy and enjoyable!”

Ms India moved from Melbourne to Brisbane and wrote “I just wanted to give you some feedback on today’s move; the three guys have just left and packed up my entire house so quickly and efficiently. They were incredibly professional and courteous from the moment they arrived until the moment they left. Their service was phenomenal and far exceeded my expectations. Matt, Ben and Michael deserve some recognition for their efforts this morning as I have never seen anything run so smoothly and efficiently! They were brilliant & the entire experience just took the stress off my shoulders immediately. I cannot thank them enough and would highly recommend Wridgways. I gave this feedback to your colleague Dale when he visited this morning, yet I wanted to ensure it was also passed on to the boy’s supervisor as I believe it should not go unrewarded. I have used other removalists in the past and was quite happy with them, yet their service has never been anything like the service Matt, Ben and Michael offered today. Also, a special mention to you Stacey, as you have exhibited the same traits as the three boys and from the moment I initially spoke with you on the phone a few weeks ago and throughout the entire process, all your emails and follow ups were exceptional and again, seamless!”

Mr Warland moved locally in Adelaide and wrote “Hello Lars, by way of introduction, we first met in 2009 on a rocky boat in Hong Kong harbour and I subsequently invited you to a very special wine dinner in TST. That is all by the by, because I want to tell you that as someone who has been in mass customer service – related businesses since 1983, I believe that your company exhibits the World’s Best Practice! I have engaged Santa Fe five times since 2005 and every time I have been impressed with the care and attention displayed by your staff, both in Hong Kong and Australia. Whatever you are doing – please stick to it!”

Mr Quinn moved from Darwin to Victoria and wrote “How good were the guys who did our uplift on Thursday? Not just removalists but artists.It was a complex pack but they saw only a challenge – they were tireless, professional, charming and relentless. The result was a packing Picasso….a masterpiece of moving. Thanks to them and to you Narelle.”

Mr Dunlop received Visa & Immigration Arrangements and wrote “Thanks so much for all your help in getting this process across the line. Your help has been greatly appreciated and I have passed your details on to a few people. Hope you have a great Friday, you have surely made mine.”

Mrs Brown moved from Kalgoorlie to New Zealand and wrote “I would like to thank you so much for your excellent and prompt customer service. I have travelled numerous times between New Zealand and Australia and must honestly say yours is the best and most helpful of all companies I have dealt with in the past.”

Mrs Simpson moved locally in Launceston and wrote “We hope that the Easter break has been a good one for you and all the staff at Wridgways Hobart. None of you will be surprised to hear that we are still unpacking. The huge volume of things from Cloudy Bay, Bruny Island and from the place at Salamanca – contents of two places, challenged all of us beyond what was fair and reasonable. At short notice, with the sale of both properties, we were totally unprepared with the amount of packing involved and the time to do it properly. Mark, Drew, Brad and Jamie were outstanding with the work they all did to patiently pack and move the lot; an enormous effort, way beyond the demands of everyday moving. Thank you so much Mark, for understanding the needs of people under such extreme stress when having to move and providing the best men for the job. We hope that the management at Wridgways recognise the dedication of these men. In our case, they were working well and truly overtime to pack the things that we hadn’t packed and be challenged to access home contents up and down difficult stairways, through a maze of halls and narrow doorways, poor weather conditions and up and down 5 floors of lift access, with the truck having to negotiate tight corners and commercial deadlines at the destination. We are so grateful for the work all the men did, to successfully move us from south to north. They are a credit to the company, with the work for us, which was definitely ‘above and beyond the call of duty. Again, thank you everyone. Best wishes to the team. We will never forget the help you gave us.”

Mrs Andersen moved locally in Rockhampton and wrote “Firstly can I say how impressed I was with James and Aidan on Wednesday! They were absolutely brilliant and without question the best removalists I’ve ever had in to shift me, and I’ve moved house 20 plus times in the last 10 years. The service was simply fantastic and they made the whole move so easy. Thank you to you Nicole, the service you have given me has been amazing and I’m enormously grateful to you for all the follow ups and return calls when I didn’t know what on earth I was doing etc. So thank you, your efforts have been incredible.”

Mrs Vogt moved locally in Geraldton and wrote “I want to mention and I hope this goes to the boss that the girl that did the pack and move for us was EXCEPTIONAL, she should be training your people. She is one of the best representatives of a company I have seen to date. I wasn’t looking forward to the move, until the day this incredible staff member showed up. I would like to get an email to the head of Wridgways Australia as I’d like to send a thank you letter outlining her exceptional service. It was so far and beyond anything I have received in any industry in the longest of years. Could you please advise of her name and correct email so I can send on.”

Ms Teo moved from Sydney to Hong Kong and wrote “Just a quick note to say thank you for the great service Wridgways and Santa Fe provided in my move to Hong Kong. All items were accounted for, none damaged. I was delighted with the efficient service and the care taken on both ends. Plus everything arrived within the time frame stipulated and we had a great Chinese New Year as a result. So the express service, which was a surprisingly small fee, was value for money for us. This is by far one of the smoothest and the only damage-free move I have had in all my years of relocations.”

Mr Mcleay moved from Brisbane to Mount Barker, SA and wrote “Could you please pass on to the appropriate person the fact that I was delighted, and refreshingly surprised by the total professionalism of the two men who collected my belongings. They called as arranged, were on time, worked like beavers and took great care to expertly care for and pack my belongings. They are good ambassadors for the company. What I hadn’t told you is that we have another home unit to move from Brisbane to Adelaide in about three months. The way things are going at this point in time I’ll be using Wridgways again. Let’s all hope the service and delivery at the other end is as good. Thank you for your professionalism too Craig. I’ll make sure I deal with you to move the next unit.”

Ms Hasen moved locally in Sydney and wrote “BEST MOVE EVER. The crew was terrific and I’ve moved a lot in my life!”

Mr. Crump moved from Terrigal, NSW to Melbourne and wrote “Just a quick note to say all went well here with the delivery at Port Melbourne last Friday and we’re about 80% unpacked already! The guys at this end were great too. Our house had only just been repainted and they were so careful and very good natured and professional. We’ll have some more things to move in May and will definitely put Wridgways at the top of our list for a quote.”

Mrs. Paulina moved from Kalgoorlie to Newcastle and wrote “Last Tuesday, I was in my daughter’s home when the removalists arrived. They came earlier than expected which suited us just fine.The two men Darren and Dillon were polite, quick, more than helpful than I would have expected and ideal for the job. They had their quick break, politely refusing any food or drink we offered and accomplished their work in a minimum of time. Our family has experienced many moves, including overseas and interstate and I would rate these men as first class.”

Ms. Sasnauskaite moved from Melbourne to Germany and wrote “My goods arrived last Wednesday and the boxes are in an excellent condition. Not one has been damaged or opened. So far I can see all goods inside are in a good condition too. I am very glad have Chosen Wridgways and I would like to say a very honest THANK YOU!”

Mr. Lane moved from Cairns to Corndale and wrote “Again, Kay and I would like to thank you and Wridgways for recently undertaking the removal of furniture and other boxed items from our apartment in Harbour Lights. Adrian, your professionalism and that of the actual three guys who removed the furniture was exceptional and not only do we thank you very much for your valued assistance, but I will be writing to Wridgways head office and again expressing our appreciation for the excellent work that you demonstrated which to Kay and I was quite a stressful time. We will certainly recommend Wridgways Removalists to our friends and colleagues as a consequence of your involvement. Again, thank you for your assistance, it will not be forgotten by Kay and I.”

Mr. Epiha moved from Adelaide to New Zealand and wrote “I just want to pass on our extreme thanks and appreciation for the service we have received from Wridgways so far. Amy you have been a star in every correspondence we have had. The two guys that came out to pack for us yesterday, char and Nathan were brilliant. They were so respectful of the situation, given the recent bereavement and did a great job. Can you please make sure our thanks is passed onto them again – and to their bosses!”

Mr. Tatai moved from Albury to Brisbane and wrote “I just wanted to let you know that the move today went seamlessly. My wife Sharon and I would like it if you could pass our thanks on to Mick and Mark who did a thoroughly professional pack of our house. They were both very personable and went about the pack like individuals who take pride in their work. Thanks again and we would have no hesitation in recommending your company to any prospective clients you may have.”

Mr Ephia moved from Adelaide to New Zealand and wrote “I just want to pass on our extreme thanks and appreciation for the service we have received from Wridgways so far. Amy you have been a star in every correspondence we have had! The two guys that came out to pack for us yesterday, char and Nathan were brilliant. They were so respectful of the situation, given the recent bereavement and did a great job. Can you please make sure our thanks is passed onto them again – and to their bosses!”

Mr Mitto moved from Sydney to Brisbane and wrote “I cannot tell you how happy I am that you are taking care of me and giving my situation special attention. Two years ago Adrienne did a wonderful job moving me and my then few months old son to Canberra, all my goods arrived within three days of packing and dispatching. Your magic does not cease to impress me, thank you kindly. Love your work.”

Mrs Syam moved locally in Brisbane and wrote “Just a quick note to say thanks to you and the removalists for taking all the stress out of my move. It was wonderful not to have to worry about moving my mum, son and myself on my own. The guys were polite and nothing was too much trouble (even when I asked for them to move something they had already placed). I would recommend you to anyone who was moving.”

Mrs Butterly moved from Geraldton to Kimberley and wrote “Shelley Hildebrandt provided me with total understanding and support. Having such a short timeframe in having to relocate, meant that I was not able to have my ‘life in a box’ immediately relocated. Shelley provided me with ongoing support and understanding by allowing an easy storage option until I found another job and associated housing in the Kimberley. This element of customer service made all the difference in me being able to secure the work that I am now doing. Thank you Shelley! The two young men who did the packing and relocation were also extremely caring and supportive and I cannot thank them enough for looking after me and my belongings.”

Mr Ferrier moved from Melbourne to USA and wrote “It’s probably boring for you getting so much praise, but I have to say it again – your team were fantastic. They arrived and introduced themselves and outlined what they would be doing on each day. Everything was packed with care, and labelled ready for the next team to load. I have never seen such a hardworking dedicated team who had the same work ethic, and unusually they were all happy and polite – there is normally one grumpy bugger – but not with your team. Great camaraderie between supervisors and workers – it was excellent to see.
Many thanks to yourself, Sibel and the rest of your organisation. I only hope that the U.S side can keep the standards as high as you have set.”

Mrs Cochrane moved locally in Hobart and wrote“I just wanted to let you know how fantastic Mark and Michael were with moving us on Saturday. There was an issue with access so they had to reverse out about 500m, turn the truck around and then reverse all the way back in. It was truly amazing. Despite this they still moved us within the 4.5 hours, and their attitude to their work was really wonderful. They really took the stress out of moving for us, and I didn’t get to thank them as they left (although I am sure my Fiancée did) as I was trying to keep our dogs calm in the new surroundings. Please pass on my sincere thanks to Mark and Michael.”

Mr Whittaker moved from Perth to Launceston and wrote “The pack and lift went like a dream, have never dealt with such a professional and friendly organisation and can’t wait to move again!”

Mr & Mrs Lovelock moved from Mackay to Darwin and wrote “Hi Wayne, thank you very much. The guys you sent out are fantastic. This is my husband and my 4th move in about five years and has definitely been the best one by far.”

Mr & Mrs Hawes moved from Geraldton to Wangi Wangi and wrote “Thank you very much for your assistance with our very difficult situation. Having moved 26 times in 26 years, we will always highly recommend your company for removals.”

Mrs Houweling moved from USA to Perth and wrote “We received our container two days ago and wanted to commend your team on the excellent packing. Not only did everything arrive in good order, but the unpacking team mentioned it was the best packing they had ever seen! So thank you very much for your work and thanks to everyone involved. It certainly made the transition a whole lot easier!”

Mr Herath moved from New Zealand to Adelaide and wrote “We are extremely satisfied with your service. We have moved to many places before, but we did not have a chance to use your service until one of our friends highly recommended your company. First of all, the two men who delivered the consignment today were absolutely gorgeous. They were friendly and extremely helpful. Good on them. None of the items were damaged even with a scratch. Wrapping is unbelievable. Last but not least, I really admire you personally for keeping us informed about every move and for being so kind and professional in every aspect. We both offer you, your staff and your company a score of 10/10. Please treat this as very genuine feedback. We will definitely seek your service for our next move and highly recommend to all our friends too.”

Mrs Gaudry moved locally in Brisbane and wrote “I must commend you on the two guys that did my packing, Daryl and Toby. They were very polite, very friendly and very funny. The only thing that I was disappointed in was the fact that they finished their work and the song they were playing hadn’t finished. I have been moving all my life, starting from when I was just a baby. When I left home we were up to our 54th house. My father was in the Air Force and we moved a lot, included 37 countries. Unfortunately I still have the moving bug, so we have had a lot of various removalists and packers moving us. So far you rate a 5 star with me and I shall have no hesitation in recommending you to anyone that is looking for a good team of packers and removalists.”

Mr Price moved from Liverpool to Perth and wrote “Your company’s efficiency continued with delivery 30 minutes ahead of schedule!! Everything was ticked off and stored as I requested. The delivery men were very obliging. Thank you so much again. As I said before, it’s a pity other companies we have dealt with are not as efficient.”

Mrs Lochner moved from Darwin to USA and wrote “Just letting you know all my gear from Esperance arrived today – everything safe and sound. Thank you so much for getting this all organised. You and your crew are totally awesome. Thank you, thank you, thank you!”

Mrs Lavaud moved from Belgium to Perth and wrote “The delivery was perfect – in time, friendly and quick. We were very much satisfied!”

Mrs Sotomayor moved from Sydney to Chile and wrote I felt it was very important to write to you to tell you about my experience with Wridgways. You all are an impressive team, extremely professional, lovely manner and attitude, warm and very helpful; and this goes for each one of you. You are all amazing, I cannot think of one flaw. It impresses me that Wridgways has managed to get to this level with absolutely all of your staff. How did you do that? There is so much mediocrity in the world; it is very unique and satisfying to discover a company like yours! The whole experience has been amazing. Thank you!”

Mr Lynch moved locally in Launceston and wrote “I work in an industry in which there is little recognition for a job well done, but the numerous complaints are deafening, and I would imagine the removalist industry would be somewhat similar. The intention of this letter is to congratulate your members on a job well done and thank them whole heartedly for their efforts. On moving day Neil, Gene, Troy and Mark from the Launceston Wridgways office attended and moved all of my family’s furniture and assorted belongings. I have always found moving house a very stressful experience, but these men took the stress away and even made the entire experience as pleasant as moving could possibly be. Their work ethic, respect for our property and friendly but professional demeanour are to be commended, sentiments that are also shared by my wife. In addition to this can I also thank Matthew Honner, who was the first point of contact for me with your company, and provided excellent professional advice and clear direction to assist me with preparing for the move prior to the moving date. I will always recommend Wridgways to any colleagues in need of such services. Once again, thank you and congratulations on a job well done. Wishing you and your team a Merry Christmas and all the best for 2014.”

Mrs Evans moved from Karratha to Broome and wrote “Well, your removalists are working machines! On time, efficient, fast very careful, polite and very, very fit. The team at the office were very helpful and Malcolm has a lovely clean area at the yard and garden as well which you don’t see very often in the town. All I can say is I have been very impressed with the whole team at Wridgways in Karratha. Moving day can be so hectic but they have all been lovely to deal with. Delivery went smoothly and on time. A very happy experience and would recommend Malcolm and the Wridgways team in Karratha.”

Mr Nagel moved from the Gold Coast to Canberra and wrote “I have been a customer of Wridgways for more than twenty years. This morning’s dual-delivery was without a doubt the best I have had. The two young men you sent were on time, courteous and very professional. In fact, they made the work fun to be involved with. They deserve acknowledgement for the way they represented your company meeting the highest standard.
Great company – great people.”

Mr & Mrs Juliann moved from Adelaide to Singapore and wrote “From the very beginning everything was a breeze. From Robert Favretto in the Wridgways Adelaide branch, Chris, who packed our belongings non-stop for a full day, and the Grandfather and Grandson team packing the container with all our furniture and belongings – it was great to see a family tradition in progress, working so well together and passing tricks of the trades down to another generation, not one thing was damaged in the journey, they did such a great job!
We enjoyed having all of them in our home so much and the efforts they all put in. It was a huge undertaking to relocate the 5 of us, with both parents working full time, unable to take time off. The team really helped during what was a very stressful time; it was one less thing to worry about. We have no hesitation in recommending Wridgways to anyone else looking to relocate. A well run team and organisation, we cannot thank you enough.”

Mr Westbrook moved from Newcastle to the UK and wrote “Since the very first day, when I met sales consultant Rose, I was looked after with such a professional, warm, and personal attitude. Rose was helpful in every way, right up until the final day of the move. Nothing was too much trouble. I am moving to England, and for the first few months my goods were in Wridgways, storage in Newcastle, as my move to England was delayed by a few months. The great advice and help, that I received was well “par excellent,” nothing was too much trouble. I can highly recommend Wridgways, as a caring Removals Company. Moving is always a stressful time, and it’s in these times you need a very professional, and caring, company that will put your mind at ease. That is Wridgways!”

Mrs Houston moved from Mackay to Perth and wrote “I Recently I had the pleasure of dealing with all the layers of Wridgways Mackay’s customer service! Wow! What a pleasure! From my initial phone conversation, through my second phone call requesting a home survey, to Vicki coming out and advising me and organising storage & insurance, to the phone call from Operations Manager the day before and the actual uplift to the three happy staff members on Tuesday morning; I am just so impressed. I know moving interstate can be a stressful time, and I did get other quotes. I knew I had to go with my heart. I am so pleased that I did. Thank you Wridgways Mackay!”

Mrs Fisher moved locally in Canberra and wrote “I’d like to pass on my thanks to the two men who delivered my piano this afternoon to my home in Kingston. Mark and his colleague was friendly, professional and very carefully moved my furniture to position the piano in the right spot. My thirteen month old usually cries when strangers talk to her, but she was very calm and interested in what they were doing! It was a pleasure to deal with them and have them in my home.”

Mr & Mrs Juliann moved from Adelaide to Singapore and wrote “From the very beginning everything was a breeze. From Robert Favretto in the Wridgways Adelaide branch, Chris, who packed our belongings non-stop for a full day, and the Grandfather and Grandson team packing the container with all our furniture and belongings – it was great to see a family tradition in progress, working so well together and passing tricks of the trades down to another generation, not one thing was damaged in the journey, they did such a great job!
We enjoyed having all of them in our home so much and the efforts they all put in.
It was a huge undertaking to relocate the 5 of us, with both parents working full time, unable to take time off. The team really helped during what was a very stressful time; it was one less thing to worry about. We have no hesitation in recommending Wridgways to anyone else looking to relocate. A well run team and organisation, we cannot thank you enough.”

Mr Sims moved from Brisbane to Newcastle and wrote “I would like to commend your people for the most professional shift I have ever experienced. During my career I worked in the Oil Industry and have owned property in every Capital City of Australia. Over all we have shifted 18 times throughout Australia and overseas. Bruce packed our goods, nothing was too much trouble and his attention to detail was excellent. The staff in Brisbane and NSW who assisted were also excellent and good people to work with. It was a pleasure to hear them openly speak highly of Wridgways. The NSW team unpacked us in pouring rain! Please convey our thanks to all of your people for a great job.”

Mr Morgan moved from New Zealand to Perth and wrote “Of the twelve moves we have had over the past 15 years Wridgways has proved by far the best service. Outstanding! Keep up the good work.”

Mr Aravind moved from Townsville to Proserpine and wrote “Thank you again for all of your help throughout my relocation. The move was very smooth and the team did a great job. I would definitely recommend Wridgways to others looking at moving in the future. You were honest, professional and literally delivered on all your promises.”

Mrs Daff moved from Newcastle to Brisbane and wrote “We want to say thank you to all the people at Wridgways who assisted in our move to Brisbane. Everyone we dealt with was very professional. Both loading and unloading were handled well. While my husband was at the loading I was at unloading. Bruce the driver was an excellent team leader and was ably assisted by Jason Stewart, Trevor and Brad. I appreciated the care they took in taking furniture around tight corners and their pleasant friendly manner in an unload that took over five hours (on a Sunday).”

Mrs Keremelevich moved from Bunbury to Karratha and wrote “I would like to commend the Bunbury crew who packed up our house for the move to KarrathaEverything arrived in Karratha free of any damage and was packed perfectly. On this end I had Mal and Nathan (from Karratha) unpack the two containers and their professionalism, efficiency and care that they took in unloading and placing our furniture and belongings was fantastic. Anything I requested was absolutely no worries for them, they even carried a heavy food esky out of my car and put it inside and were just fantastic in their attention and consideration. I will definitely be requesting Wridgways as our preferred removalist to our company.”

Mr Mogan moved from New Zealand to Perth and wrote “Of the twelve moves we have had over the past 15 years Wridgways has provided by far the best service. Outstanding! Keep up the good work.”

Mr Puk moved from Brisbane to Regional Queensland and wrote “My wife and I are pleased that the District Office of our Church chose your company as our removalists. They asked for our preference and of course we recommended Wridgways. I would like you to know that our main reason for personally recommending your company is because of your polite, professional, friendly attitude and wealth of experience and attention to detail, Troy. You are a credit to yourself and your company. Moving house is a traumatic time, especially for the “lady of the house” and you helped make it that little bit less so. Thank you!”

Mrs Bayley moved from Adelaide to Brisbane and wrote “A fantastic service and all goods were delivered in great condition. I would gladly hand over my first born child to be wrapped up and transported by Wridgways.”

Mrs Read moved from the Sunshine Coast to six various destination and wrote “This letter is to express my thanks and appreciation to Clint Harding and Steve Nelson for the professional move they managed at our property at Cooroy. As you are aware this was a huge job spread over 4 days with 6 different destinations for delivery. Clint and Steve were a pleasure to work with and they were hands on at all times. They showed great respect for the property and the quality of paintings, antiques etc. They are both a credit to Wridgways and themselves.”

Mr McPherson moved within Canberra and wrote “A quick note to say we were very happy with the move. We’d only moved two months earlier through another company, and the move through Wridgways was literally completed in half the time of the last one, was more professional – and the Wridgeway movers were a great bunch of guys as well.”

 

Mrs Keen moved from Perth to New Zealand and wrote “I was extremely impressed by the professionalism of Wridgways Packers & Movers displayed yesterday in packing my consignment. A considerable difference to the experience I’ve had to endure with your opposition – I assure you.Very pleased we chose Wridgways.”

Mr & Mrs Dawson moved from Cooktown to Cairns and wrote “I just wanted to pass on how utterly impressed and appreciative of the service, professionalism and work ethic of the gentlemen who performed my uplift today. It has been an exceptionally hot day in Cooktown (38 degrees in the shade) and despite the sweltering heat they completed the job not just in a timely and professional manner, but with smiles on their faces. I cannot commend them more highly for their fine job. I will recommend Wridgways to everyone and anyone I know who is moving.”

Mr Mulgrave moved from Perth to Wagga Wagga and wrote “Just wanted to let you know that the real estate was very impressed with the cleaning job. I have already thanked them myself but just thought it was worth mentioning to you guys. Once again your removal team was great. Keep up the good work. We will be recommending you guys to anyone who needs a removalist. We have been more than impressed by Wridgways both in Perth & Wagga. Excellent!”

 

Mrs Mathieson moved from Townsville to Brisbane and wrote “Just letting you know I’m very thankful of the quality uplift your lads performed with the move from Townsville to Brisbane. I’m overjoyed with the fact nothing at all has been broken or damaged perse to our new home here with consideration to storage in between. Overall we’ve got here with not a single thing damaged which is a first for me so thanks for your assurances with attention to detail when we quoted this, and the brilliant quality of packing and uplift at the Townsville end. I’ve moved a lot over the years with my career (7 times!!) and this is a first for me to get somewhere and not find anything with major damage or breakages. Their care and quality is 100% testament to everything coming out at this end in the same condition it was packed in.”

Mrs O’Brien moved her goods into storage in Brisbane and wrote “I would like to express my appreciation for the outstanding efforts of Storage Coordinator in your Brisbane Office, Amy. Amy provided me with much needed advice and assistance in relation to a relatively complex storage and removal situation, involving long term storage in Brisbane. Amy immediately understood my changing needs and anticipated that I may be struggling with coordinating aspects of my move. She stayed in regular contact with me, using her initiative to solve my particular issues to provide a timely and cost effective strategy that met my needs. As a consumer, I often read about companies efforts to ‘know the customer, reach the customer and deliver the experience’. Fortunately for me, Amy did all these things, her customer service exceeding my expectations. I look forward to my continuing relationship with Wridgways – a company that I recommend to others whenever possible.”

Mrs McDonald moved from Margaret River WA to Broome WA and wrote “I would like to comment on the very professional and friendly service provided to me by James from your Bunbury branch. He spoke very well, assisted with all information I required, show great knowledge of your company and also went to further enquire availability of transporting our small pieces of furniture from Margaret River to Broome W.A. with possible upcoming transport dates. I am very impressed with the friendly, helpful service.”

Mr Showers moved from Albury to Brisbane and wrote “Just wanted to say everyone did an excellent job, from Andrew and Daniel packing us up at Mudgegonga to Colin, Jordan and Brendan getting everything into our house at Graceville. The valet ladies were brilliant too. I will highly recommend your services. Thanks again for everything.”

Mr and Mrs Williamson moved from Brisbane to Adelaide and wrote “We just wanted to send a HUGE thank you to the packers – Jason and Pran and especially to the uplift fellows Luke, Rod and Jeff. Each introduced themselves and nothing was too much trouble. They are a credit to your company. Arriving on time and were quick and efficient in all the work carried out. Great for a joke and laugh too! Most refreshing in this day and age. You blokes rock – each one deserves a medal!!! We will continue to refer others to Wridgways in the future. Many thanks”

Mrs Watson moved from Newcastle to Mackay and wrote “Just letting you know that the pickup in Nelson Bay went off without a hitch today and I am so happy with the friendly and professional manner in which Chris, Joel & Aaron conducted themselves. It was a hot day and a very full container, but they didn’t complain once. I will be very happy to recommend your services and look forward to receiving the same quality service again from Wridgways on my next move.”

 

Mrs Pope moved from Brisbane to New Zealand and wrote “I want to thank you so much for all your help – it made all the difference, and for the care with which you packed my goods. Further, to the way you respected my wishes when picking up items from my friend. The whole process was seamless. You made such a difference. That was all I had left after the floods and because of your help and support I could get it home sooner.”

Mrs Klopper moved from South Africa to Perth and wrote “I have been extremely fortunate and privileged to be able to use Wridgways to conduct my move to Australia. The way in which the service was conducted, from the lovely friendly lady at reception to the young lads helping with the loading today at the warehouse are to be commended. Chelsea, your personal attention to detail, professional approach and speedy service is greatly appreciated. I was taken aback when you even apologized for my two-minute wait this morning whilst my crate was delivered to the loading ramp. Wow this is really good and efficient service, which cannot easily be improved upon! Please allow me to make special mention of Jacob and his team that has been real ambassadors for your Company today. Nothing was too much effort, their friendly manner in which they conducted themselves and their pride in their work and the Company was clearly noticed. You are lucky to have guys like them dealing directly with the customer. Well done and many thanks, it is genuinely appreciated. Looking forward working with you again, I will surely recommend Wridgways to any person looking to relocate.”

Mr & Mrs Hallahan’s mother moved locally within Sydney and wrote “Thank you for the progressive updates on the pick-up time. Our Driver and assistant were most helpful and friendly. They were professional and very methodical with both the pick-up & delivery. Thank you for all the details that made the move to Merrylands for my anxious Mother of 93 years young – successful! We are most appreciative.”

Mr Alastair Simpson moved from Melbourne to UK and wrote “I give myself some small credit for calling the Australian High Commission in London & asking them who they used, assuming since they were using taxpayer’s money, they’d use the best. They recommended you; and not one glass was broken, not one book dented, not one single item damaged in any way. So perfectly packed, so immaculately unpacked. These days, I do feel that genuine quality deserves recognition – something I couldn’t do at the time because I wasn’t actually present for the packing or the unpacking (thus making the outcome even more extraordinary in my opinion). So in the words of one of your customers, there are many significant thankyou’s to be made. Not to forget the magnificent Ms Hackel. So at last, thank you”.