Celebrating 125 Years
sfrs-logo

Cookie policy

INFORMATION ABOUT OUR USE OF COOKIES  

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer or any other device you may use to access our services if you agree. Cookies contain information about your habits that is transferred to your computer’s hard drive or other device you use. We cannot identify you as an individual through the cookies generated when you visit our site.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Cookies may also be session cookies or persistent cookies:

  • Session cookies are cookies that are placed onto your computer or other device during a browser session, but which expire and are normally deleted at the end of a browser session. We and our commercial partners use session cookies for various reasons, including to track use of our site during a single browser session, and to help you to use our site more efficiently. For example, session cookies are used to remind our site that your computer or device is logged into our site.
  • Persistent cookies are cookies which are placed upon your computer or other device during a browser session, but which remain upon your computer or other device after the end of that browser session. Persistent cookies allow our site to recognise your computer or other device when it is used to access our site again after a browser session has been completed and a new browser session has begun, primarily to help you quickly sign-in to our site again. Persistent cookies are also used, both by ourselves and our commercial partners, for analytical purposes. Persistent cookies remain current for defined periods of time.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below. This list is not exhaustive, but it is intended to illustrate the main reasons why cookies are typically set on our site. When you visit our site, some or all of the following cookies may be placed on your computer or other device:

Company Cookie Name Purpose More information
SANTA FE Preferences Santafe_sessions Language, operations, functionality  

 

Google Analytics Google Analytics Analytical
Pardot/SalesForce Target Pardot Tracking Targeting/Analytical
PIWIK Analytical PK_ID Analytical

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also place cookies on your computer or other device you may use to access our services, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

MANAGING COOKIES

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

There are a number of ways to manage cookies. Most internet browsers are initially set up to automatically accept cookies. You can change the settings of your browser to block cookies systematically or based on their origin or to alert you when cookies are being sent to your computer or other device. For further information, please refer to the paragraph below “How to accept or reject cookies in my browser?”

Cookie permission

You control whether a cookie is stored on your computer or other device. You can set your preferences and modify them free of charge at any time using your browser settings.

If you have set your browser to store cookies on your computer or other device, cookies in the pages and content you have viewed may be stored temporarily in a dedicated location in your computer or other device. They can only be read by the sender.

Cookie refusal

If you refuse permission for cookies to be stored on your computer or other device or if you delete those that are already stored, you will no longer be able to use certain features of our services. As an example, this will affect content or services that can only be accessed by logging in. Also we and our service providers will be unable to identify the type of browser your computer or other device is using for technical compatibility purposes, your language and display. We cannot be held liable for the consequences of our services functioning less efficiently because we are unable to store or read cookies required for it to operate where you have rejected or deleted them.

How to accept or reject cookies in my browser?

The procedure for managing cookies and cookie preferences is slightly different for each browser. You can check the steps for managing cookies in your particular browser’s help menu.