First Class Service Awards
We would like to congratulate all three of our amazing First Class Service Award winners for the months of November and December.
The winner for the month of November was Sharona Ungar from our Melbourne Export team.
Sharona was nominated by Narelle Trimble.
I cannot say thank you enough to Sharona, it is currently 6.30pm on Friday evening in Melbourne and I have spent half an hour on the phone to Sharona it is the first time we have had a conversation, I asked for help with my uncosted export jobs some that dated back to 2015. No hesitation whatsoever for what has been challenging for me, Sharona has now fully completed all my outstanding exports bringing additional revenue to our branch and company of $38K. Feeling so grateful and overwhelmed by her generosity. I nominate Sharona for her amazing attitude and her approach to want to help a true reflection of we are one and we are all on the same team. Thank you, you have no idea how much weight has been lifted off my shoulders.
The winners for the month of December were Carol Bacon from our Townsville Branch and Maria Oras from our RAMS team in Melbourne.
Carol was nominated by Nicole Bartley in Rockhampton.
Carol is an absolute gem. She has been working tirelessly over the last few months taking on extra responsibility to ensure the efficient running of the branch. Carol does what needs to be done, no questions asked. She is a long serving employee over 20 years, who takes the utmost pride in everything she does. She is a credit to this company. Carol is taking on additional duties in the office given that there is no longer a fulltime dedicated branch manager in Townsville. Matt Wyke is managing both Townsville & Cairns branches and this often leaves Carol to man the forte in his absence. Carol is always proactive in redirecting any calls received for the Mackay region and follow ups to ensure that we received them. On top of all this, Carol is the GPTW Ambassador for the branch. She is a cheery person with a positive attitude. Carol is an all-round superstar, who like many is working incredibly hard, not only during the busy, but year round.
Maria was nominated by Gerard Gonzales in Melbourne
I would like to nominate Maria for being a remarkable operations manager. She would go out of her way to understand the issues and propose solutions that will not only resolve the current issue but will also improve the process going forward. She also engages very closely with the team to ensure that everyone gets the support that they need and are empowered to do their job by providing continuous guidance, coaching and support. She would not hesitate to help with the day to day operations when the team is swamped with work.
And by Cheryl Yap in Melbourne
Under Maria’s leadership, we’ve successfully extended the contracts for WorleyParsons and TWE and expanded the scope of work for CBA, all of which brings in significant additional revenue for the business.
As the main client contact for operations, Maria established a solid relationship with the client HRs who treats our team as an extension of theirs. As our Team Leader, she made herself available whenever support was required including getting her hands dirty and assisting with day to day operations. One of the key accomplishments on the TWE account this year was the development of an Exception Process which saw Maria functioning as an Exception Approver for all out of scope requests under A$10,000. This was a very big step forward as it demonstrated the immense amount of trust the client has in Maria’s capabilities. It is very difficult to encapsulate all of Maria’s accomplishments in the Australia RAMS business in just one nomination as she has done so much in her role leading the RAMS team in Operations and in the implementation of new accounts. Winning the December First Class Service Awards will be an acknowledgement of all her hard work this year.
Additional, and very worthy applicants for the two months included…
|Joy Millard||Quality||Tracey Keating|
|Rebecca Anchor||Efficiency||Andrew Mitchell|
|Tara Ende||Quality||Ivan Chait|
|Peta Ashby||Efficiency||Craig Heron|
|Marc Peters||Efficiency||Craig Heron|
|Natasha Boucher||Efficiency||Antonino Rawbone|
|Kathryn Cuddihy||Efficiency||Antonino Rawbone|
|Rose Taylor||People||Antonino Rawbone|
|Mel Magri||Quality||Skye McDonald|
|Claudia Pirzl||Quality||Debby Goosen|
|Charmaine de Lange||Efficiency||Debby Goosen|
|Daniel Gibbings||Efficiency||Kristy Mone|
|Daniel Gibbings||Efficiency||Lee Mirco|
|Adrianne Sullivan||Efficiency||Andrew Simpson|
|Angela Phillips||People||Dee Petrovska|
|Sue Christou||Efficiency||Rose Taylor|
|Carol Jurrjens||Quality||Andrew Ruigrok|
|Sharona Ungar||People||Narelle Trimble|
|Maria Oras||Efficiency||Bridget McCarthy|
|Peta Ashby||People||Bridget McCarthy|
|Eli Camaya||Quality||Bridget McCarthy|
|Rebecca Muxworthy||People||Zoey Wood|
|Natasha Boucher & Kathryn Cuddihy||Quality||Laura Gordon|
|Eli Camaya||Quality||Angela Phillips|
|Lance Philpott & Eric Ainsworth||People||Narelle Trimble|
|Rose Taylor||Safety||Craig Heron|
|Dina Lynch||Quality||Dee Petrovska|
|Anica Petrovski||Efficiency||Dee Petrovska|
|Michael Knowles||Respect||Dilbera Petrovska|
|Carol Bacon||Efficiency||Nicole Bartley|
|Petar Ralevski||Ethics||Dee Petrovska|
|Daniel Gibbings||Ethics||Kay Woodcock|
|Heather McAulay||Quality||Tracey Keating|
|Rod Burke||People||Kathryn Cuddihy|
|Adrianne Sullivan||Efficiency||Neal Smith|
|Adrienne Montague||Efficiency||Neal Smith|
|Maria Oras||People||Gerard Gonzales|
|Skye McDonald||Efficiency||Joy Millard|
|David Newman||Respect||Louise Barnard|
|Vicki Loukmas||People||Maddison Howe|
|Kristy Magazinovic||Ethics||Mark Howe|
|Trevor Beach||Ethics||Mark howe|
|Glenn Thomas||Efficiency||Mark Howe|
|Debra Hadley||Quality||Petar Ralevski|
|David Newman||People||Petar Ralevski|
|John Meneguzzi||People||Narelle Trimble|
|Rockhampton Removal Crew||Quality||Neal Smith|
|Sharona Ungar||Ethics||Mark Howe|
|Amelia Weber||Quality||John Meneguzzi|
|Brent Price||Quality||Alison Long|
|Brent Price||Efficiency||Kirsty Brownscombe|
|Maria Oras||Quality||Cheryl Yap|
|Eli Camaya||Efficiency||Bridget McCarthy|
|Skye McDonald||People||Laura Gordon|
|Renee Pettit||People||Skye McDonald|
|Wade Boddington||Efficiency & People||Andrew Simpson|
|Eric Ainsworth||Efficiency & People||Andrew Simpson|