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> Internal Newsletter > Our Customers Say

Our Customers Say

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What better way to acknowledge the great work that our staff do on a daily basis at Santa Fe, than to publish some of the most glowing reviews we have received in the past month. The cream of the crop feature in this section, but the entire collection is included in the November edition of Our Customers Say…

 

From Sorrento, WA to Auckland, NZ

From: Susan Esterhuizen
Sent: Tuesday, 10 November 2015 11:10 AM
To: Glen Webster – Customer Service Manager

Hi Glen,

Over the last two days, I have had two young men from Wridgways at my address to pack up our property for our move back to New Zealand.

I wanted to send a quick email to thank the two men in question – Mike and Jacob, and to compliment Wridgways on their staff.

Mike and Jacob have been brilliant and made a stressful couple of days very relaxing. They were both always very considerate, friendly and worked extremely hard. These two were very professional and went above and beyond what was required of them. Wridgways should be proud to have these two in their employment.

I would also like to thank and acknowledge the professional friendly service I have received from Amanda who first came out to give me a quote, and Oswald who sent out all the paperwork to be completed. They have both been very helpful and punctual when replying to my emails.

Unfortunately in our busy lives, people forget to acknowledge and thank others for a job well done, but always seem to find time for complaints. I hope that this email reaches the correct office and that the staff mentioned are in some way rewarded or acknowledged by the company for their professional service.

Kind Regards

Sue Esterhuizen

 


 

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Ako Blazer, 17th November – Adelaide, SA to Melbourne, VIC

Wridgways just moved us from Adelaide to Melbourne. They were easy to deal with and the men doing the heavy lifting were polite, careful and all had a great attitude. Have called to leave my feedback today as well. I would not hesitate to recommend them to anyone.

 


 

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Brian Bassett – Date 12/11/2015 Little Mountain, QLD to Cremorne Point, NSW

The professional way our possessions were handled both in Queensland & NSW was an eye opener to us. Absolutely everything was protected by padded wrapping or sealed plastic. The crew we had in Queensland were extremely cooperative and helpful and likewise the crew in Sydney. Because I had a health issue as we were ready to depart Queensland and ended up in hospital, our Sydney delivery was put on hold without a problem. The whole crew worked solidly with difficult access to our Sydney address, and through a very wet day. The stacker/packer who packed two container loads into our two car garage did an absolutely brilliant job and left us room to spare so we can search for things we may need. Thank you Wridgways.