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> Internal Newsletter > Our Customers Say

Our Customers Say

From Glen Waverley, VIC to Wellington Point, QLD

From: Rajeev Chandra
Sent: Saturday, 16 January 2016 12:45 PM
To: Alison Long – Consultant

Hi Alison,

I thought your services were unbelievably beyond expectations. I was also very pleasantly surprised by our dealings with Sante Fe Wridgways and clearly the whole manner and tone was set by yourself from the start with you coming back with prompt answers and follow up. And then, through to Amy at the office, to Vika and Leon who did the packing, to the guys who loaded and unloaded things onto the truck (Liam, Daniel, Matt in Melb) down to Cam, Luke (and a French guy whose name I can’t recall) everyone was consistently friendly and polite and most importantly careful, attentive and good at their jobs.

I even recall the ops manager and your manager stopping by. With that many people in the process you would think something might not be up to scratch. I certainly can’t fault any part of the process and the experience of dealing with you all was an (unexpected) pleasure in what was otherwise a hectic and quite emotional time farewelling friends and neighbours after 16 years.

Whilst I am not sure I want to go through the stress of moving interstate again I know I will call you guys if I ever need to.

Thanks to you and the team you were all excellent.

Regards,

Raj

 

Santa Fe Immigration Services

From: Susie Jackson
Sent: Tuesday, 26 January 2016 5:59 AM
To: Ivan Chait – General Manager Immigration Services

Hi Ivan,

I have had the best experience with Debby Goosen as my agent. She has been incredible at keeping me informed each step of the way through the process – she has used a multitude of methods to keep me updated with my application progress including telephone, email and SMS which has been really great for me as a girl-on-the-go.

Her knowledge and experience shines through and has been proven with accuracy at which everything happened as she predicted.

She has a great attention to detail and although I’m sure I wasn’t her only client, I really felt a great sense of personal care from her which really meant a lot during such a life-changing experience. She has been patient with my continuous questioning and empathetic to my concerns whilst waiting for my visa to be approved.

I have and will continue to recommend Debby as a reliable, trustworthy and reputable agent to any of my friends or colleagues who wish to emigrate.

Thanks Debby for your hard work and making me feel at ease throughout this process – you’re an absolute star!

Kind Regards,

Susie

 


 

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Tanya Stacey, 28th January – Yarraville, VIC to Seddon, VIC

We had first class service from the moment we engaged Santa Fe. On the actual moving day our removalists, Ray and Chris, we personable, professional and went beyond the call of duty helping to fit our furniture into our new property. Thanks Santa Fe.

 

Jesse Sullivan, 25th January – Port Hedland, WA to Beeliar, WA

Wridgways Karratha is awesome. The guys that packed our house and loaded the container were friendly and nothing was a problem for them. They packed our house and loaded it in a total of 4hrs. Will definitely use them again.

 

Shelley Withers, 21st January – Dianella, WA to Darwin, NT

I had a really great experience with Wridgways. They were able to work with my short timeline to move from Perth and my furniture arrived in Darwin on the day they said it would.
The team had good open communication with me so I knew what was happening and when, and the removalists were helpful and polite. They really made my move a breeze. Thank you.

 


 

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Hazel Gibb – 15/01/2016 – From Acacia Ridge, QLD to Summerholm, QLD

The guys – From Sante Fe Wridgways made our move so easy….they were very respectful, asked questions, made suggestions and made it an enjoyable experience for us. Great organisation and customer service.

 

Melanie Sojkowski – 13/01/2016 – From Wodonga, VIC to Caloundra West, QLD

The team at Albury are very helpful at what can be a stressful time. Couldn’t have asked for better people to help our family move interstate. Very informative and excellent customer service.