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> Internal Newsletter > Our Customers Say

Our Customers Say

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What better way to acknowledge the great work that our staff do on a daily basis at Santa Fe, than to publish some of the most glowing reviews we have received in the past month. The cream of the crop feature in this section, but the entire collection is included in the February edition of Our Customers Say…

 

South Yarra, VIC to Caulfield North, VIC

Dear Alison,

I want to thank you from the bottom of my heart for your very valuable assistance in making my move as good as it could be.  You worked hard to give me the best quote and I really appreciate that.

The packing, moving and valet unpack have been outstanding. You were confident that it would be so, and I can now confirm it. The one lady (Marie) for four hours was perfect. We worked so well together and managed to unpack all the contents in the four hours. Marie took care of all the packing paper and boxes. This was my major fear – to have to deal with the boxes. The boxes have just been picked up.  I have some here to line the newly laid timber floors while my kitchen is worked on.  I will ring next week for the removal of these boxes. They will not be in bad order.

It’s been a pleasure dealing with you. I will recommend you and your company to whoever will listen! I wish you well for the future.

Kindest regards,

Hadassa

 

Rockhampton, QLD to Brisbane, QLD

“I wanted to call up and make sure that the two men who helped with my move were recognised for their amazing customer service. Neil Smith and Eden Bristow could not have been more personable, and lovely. They were absolutely delightful, courteous, patient and just so naturally professional. They made my move such a lovely experience, and it is so easy to complain so I wanted to make sure I passed on this positive feedback.”

– Dr Mischa Fahl

 

Santa Fe Commercial Services – Monash Update

Hi Owen,

Just wanted to say a big thank you for all your efforts, expertise and ongoing support for this project!!

Cam gave the final tick & sign off this morning and he made mention of your team and their professionalism on site and was very happy with the overall effort.

Everything looks great and the designers are popping back in next week to put their flare on the place.  Looking forward to our next project with Santa Fe – watch this space!

Kind regards,

Anna

 

 

Immigration Services

Hi Simon,

It goes without saying that it’s hard to find people who are as efficient and committed as yourself. Word of mouth spreads very quickly and I have found myself on the receiving end of a barrage of questions relating to visas and residency, that I’m not qualified to answer. I was wondering whether perhaps I could refer them to you!

Regards,

Sean

 


 

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Lorraine – Baldivis, WA to North Geelong, VIC

I have in fact already referred your services to a friend who has used them to move from WA to NSW and both she and I have found that all of your staff working in various capacities have been polite, well mannered, friendly, efficient and professional. The response to customers both at an administrative level and from the removalists themselves has been very professional.

Helen  – Tallangatta, NSW to Albury, NSW

Wridgways made my move almost seem like fun, starting with Margaret coordinating it all, to the boys delivering everything to new home. Many thanks. You were very well organised for the entire exercise.

Helen  – North Adelaide, SA to Sydney, NSW

Our move was absolutely the best experience I could have imagined. The professionalism of scheduling staff through to packers was truly appreciated. Not one item was damaged and the elements of the move accomplished as scheduled, with excellent communication throughout the process of our relocation from Adelaide to Sydney.

All aspects of the moving process were done so well and I would say Wridgways hires and trains excellent staff to deliver a very high quality of service and assure customer satisfaction.