Congratulations to last month’s First Class Service Award winners, Louise Purcell and Simon Delmo!
Simon Delmo, Visa & Immigration in Melbourne was nominated by Tara Ende.
Tara said: Simon recently went above and beyond to help a client obtain a visitor visa for her sister so that she could come to Australia for Christmas. The sister had a visitor visa refused twice but late into the night Simon would not accept the Department of Immigration’s decision and drafted submissions and escalated the matter to a DIBP manager. The visitor visa was finally granted in time for the sister to make her flight to Australia. Simon consistently provides excellent customer service teamed with his technical knowledge and his passion to work efficiently. He also was given a considerable target to meet in the last few weeks of 2015 and worked extremely hard to achieve it. Simon is an valued member of the Immigration Services team.
Louise Purcell, International Services in Melbourne was nominated three times – by Andrew Ruigrok, Maddison Howe & Adrienne Montague.
Andrew said: Every time I approach Louise with a query, she responds quickly and efficiently and always positively…. and always has the answer. She is an asset to this company!
Maddison said: Although I work in Move Dynamics I get the privilege to work with Lou as she looks after the international co-ordination of my Australian Federal Police Account and she is always so efficient in her responses and making sure we do everything we possibly can to accommodate the relocating employee’s needs. I continuously get emails advising how much help she is and how informative she is and she is always a pleasure to deal with from all of my clients. There is never anything she can’t do for you or can’t find out for you.
Adrienne said: It is with great pleasure and enthusiasm that I nominate Louise for this award. I have worked with Louise for quite some time now and her ethics, respect and efficiency where our clients are concerned has always been exemplary. I hope my perspective will be helpful to you as you evaluate this exceptional candidate.
Congratulations also to our staff who have celebrated milestones in the past month, including our removalist driver from Townsville, Shane Whatman (above) with his five year service award. Pictured below are Perth’s Amanda Lawrance and Rebecca Griffith who have also been with Santa Fe for five years. Great work everyone!
Well done also to Michael Knowles from Sydney who recently cracked a million in sales. Great job Michael!